Shipping policy

We’re committed to getting your order to you as quickly and safely as possible. Below you’ll find all the details about our shipping process, options and policies. 

Processing Time
All orders are processed within 1 business day (excluding weekends and holidays). You’ll receive a confirmation email with tracking information from PostNord as soon as your order has shipped.

Shipping Options & Delivery Times
Estimated Delivery for "PostNord - Collect at service point" is 2-4 business days, "PostNord - Fast delivery to mailbox" is 1-2 business days. Free standard shipping apply on orders in Sweden above 399kr.

International Shipping
We currently do not ship to countries outside of Sweden.

Tracking Your Order
Once your order ships, you will be notified via sms/email and in the PostNord App, where you can track your parcel in real time.

Delivery Issues
If your order hasn’t arrived within the estimated timeframe or you have concerns about your delivery, please contact our customer support team at info@rawthrive.com or directly to www.postnord.com. We're here to help!